ShuttleMe TERMS OF CARRIAGE

1. BOOKING

Bookings shall be valid by online payment and sending of booking confirmation by email based on these terms of carriage. The booking confirmation is an unchangeable and admitted component of the completed contract of carriage with you.

2. LIABILITY

AD Mietwagen Service GmbH (hereafter ADMS) is liable for the proper implementation of the agreed passenger transports only within the frameworf of existing policies ant to the extent of ADMS´ proven fault.

3. WARRANTY

ADMS does not warrant in cases of unexpected road blocks, unexpected flight delays or forward of departure and arrival times and in cases of force majeure.

4. CHANGE OF BOOKING

If you change the date or times of your departure or arrival flight ADMS has to be notified immediately, however, at lease 48 hours before the originally booked flight. Short-term booking changes release ADMS from the transport obligations, longer waiting times can be the consequence. Flight delays can also lead to longer waiting times.

5. CANCELLATION

Free till 48 hours prior to booked transfer. Less than 48 hours: 100%

6. OUTWARD TRANSFER

We inform you about the pick-up time at least 24 hours prior to your booked transfer. The pick-up time considerates the flight departure time in a way that all the passengers are at the airport in time.

7. RETURN TRANSFER

The meeting point for your return transfer is the ShuttleMe transfer service counter located in the arrival hall of Vienna airport. Please go to our counter immediatley after arriving.

8. WAITING TIME FOR RETURN TRANSFER

Due to collective transfers there can be waiting times. We are always doing our best avoid waiting times longer than 30 minutes after your registration at our transfer service counter. We kindly ask for your understanding if in individual cases a longer waiting period is required due to the late arrival of other passengers.

9. LUGGAGE

Two pieces of luggage (one piece of luggage + one piece of hand luggage) are included. Excess baggage, bicycles, golf bags, diving gear and other bulky baggage must be notified at the time of booking and will in case be charged separately for.

10. DISCLAIMER

ADMS is not liable for technical failures of the internet and the connected databases.